Terms of use
TailRetail connects you with real stores and the brands behind them. These terms explain how the marketplace works and what to expect when you shop here.
Who you’re buying from
Every product is sold by the store or brand named on it, from the store shown on the page.
TailRetail runs the marketplace and the checkout, but your money goes to the store. Cash pays at the counter or on delivery. An online card payment is authorized when you order and charged by the store through the store’s own payment processor. TailRetail never takes a cut of your payment and never holds your money.
Store policies
Each store sets its own returns, shipping, and terms where they apply. Links to a store’s own policies appear on its product pages.
Where a store doesn’t publish its own, the TailRetail policies on this page apply.
Pricing and availability
The price you see at checkout is the price you pay, including any tax shown.
Stock and opening hours are shown in real time. We don’t promise availability beyond what’s displayed.
Your account
Keep your sign-in details secure and give us accurate information so stores can fulfil your orders.
Changes
We may update these terms. When we do, the date on this page changes too.
TailRetail is the marketplace and payment-processing layer. Registered business name, address, and registration details will be published here before launch.